Frequently Asked Questions
Everything you need to know about our slow-made garments, shipping, and returns.
How long will my order take to arrive?
Standard domestic orders typically arrive within 3-5 business days. International shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition or personalized items may be final sale.
How do I care for my naturally dyed garments?
Because we use natural dyes, we recommend hand washing in cold water with a pH-neutral detergent and drying in the shade to maintain color integrity. Avoid direct sunlight for extended periods.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to follow your package's journey.